How Do I... - Renew Items

How do I create a password?

If you did not create a password on the old catalog system, you will need to create one now by visiting http://opac.tulsalibrary.org/patroninfo

To create a password:

  1. Enter your library card #
  2. Leave the Password field blank
  3. Click submit

On the next screen,

  1. Enter your library card # again
  2. Leave the Password field blank
  3. Type your password in the Create Password and Retype new Password fields.
  4. Click submit

Passwords MUST:

  • Be at least 6 characters
  • Contain letters AND numbers
  • Not contain repeating patterns such as aaa, abab, etc.
  • Not contain special characters

If you need assistance, please contact your local library or the AskUs hotline at 918.549.7323

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How many times can I renew items?

Items that are renewable may be renewed up to 100 times with a checkout period totaling up to one year.  If you attempt to renew an item that has reached the renewal limit, that been reserved by another customer, or whose loan policies do not allow renewal, a message will appear informing you which titles were not renewed and why. 

How long is the renewal period?

Most items renew for 14 days.  The new due date will be 14 days from the date it is renewed.

Why can I sometimes not renew items?

There are certain circumstances that will prevent an item form being renewed:

  • There are outstanding fines on your card greater than $10.00
  • The material is long overdue
  • Your card (registration) has expired
  • There is a request for the item by another library customer.

Renewal dates are from the date renewed-not the date the material is due.

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How do I renew the items I have checked out?
  • By Phone: Call our renewal line at  918.549.7444. The circulation staff will be happy to assist you during normal working hours. After hours calls will be answered by our automated renewal system. Please have your card number ready.
  • In Person: Renewals may be made in person at any Tulsa City-County Library location. Have your library card or photo ID ready as staff will need to verify your information to complete the renewal process. You may also renew your item at the public kiosks located at all of the Tulsa City-County Library branches. You will need to provide your name and library card number to log in and renew.
  • Online: Library  materials may be renewed online. To renew a book online visit the TCCL homepage & click on My TCCL to log in
  • Mobile: Library materials may be renewed via the mobile app as well. Download it from your app store or visit www.tulsalibrary.org/app.