Service Outage Alert: Beginning at 8:30 p.m. on Sunday, Feb. 26, all web services requiring your library card to log in will be unavailable for approximately 1 hour during routine maintenance. More information.
The Tulsa City-County Library provides the ability to securely pay fines and fees on a customer’s library account, pay for printing or donate via credit card. The SmartPay system uses your library card number and password to retrieve details of your current fines and fees, allows you to select the items to pay, and securely charges your credit card.
Contact Tulsa City-County Library at (918) 549-7323 for any questions or concerns regarding the SmartPay system.
The price of lost items will be refunded as long as the item is returned in good condition within 12 months of payment.
No refunds are given for any other transactions.
The Tulsa City-County Library is committed to the protection of all Library customers’ rights to privacy in the use of library resources and discloses customer information to the customer only. All library records relating to an individual customer’s use of the library and its resources are confidential. These records may be consulted by library staff and released to the library’s contractors and consultants for use in the course of carrying out library operations, or for conducting surveys and evaluations of the library’s delivery of services, but will not be disclosed to others except upon request or consent of the library user or pursuant to court order., as outlined in the Oklahoma Open Records Act-Title 51, Oklahoma Statutes §§ 24A.1 et seq., and the Oklahoma Library Code-Title 65, Oklahoma Statutes, § 1-105) and library policy.
Third party providers used in the process to pay fines or fees, pay for printing, donate, or otherwise initiate credit/debit card transactions via the library’s website are protected by SSL certification, a protocol for transmitting data securely. The Tulsa City-County Library does not collect or store any personal information, or credit or debit card processing data collected from the SmartPay site.