Tulsa City-County Library was awarded the 2014 Oklahoma Quality Award for Pursuit of Excellence from the Oklahoma Quality Foundation at a presentation in Oklahoma City featuring Gov. Mary Fallin.
Tulsa City-County Library is one of five recipients for 2014 and is the first library system in the state to win an Oklahoma Quality Award. The award recognizes Oklahoma businesses and organizations for their achievement in quality, business performance and best practices.
The Oklahoma Quality Award performance excellence criteria are a framework that any organization can use to improve overall performance. Seven categories make up the award criteria: Leadership, Strategic Planning, Customer Focus, Workforce Focus, Process Management, Results, and Measurement, Analysis and Knowledge Management.
The program helps both for-profit businesses and not-for-profit organizations identify strengths and opportunities for improvements, and helps them consider processes that will increase efficiency, engage employees, examine strategic goals and improve customer relationships.
Oklahoma businesses along with the Oklahoma Department of Commerce established the award program in 1993. The Oklahoma Quality Foundation focuses on organizational self-assessment and self-improvement, designed to make companies and organizations more competitive in the marketplace. Affiliated with the Malcolm Baldrige National Quality Award, Oklahoma’s Quality Award program is regarded as one of the most rigorous Baldrige programs in the country.
For more information on Tulsa City-County Library’s Oklahoma Quality Award for Pursuit of Excellence, call the AskUs Hotline, 918-549-7323.
ABOUT THE OKLAHOMA QUALITY FOUNDATION: The Oklahoma Quality Foundation is the only official program in Oklahoma that works to determine the level of an organization’s performance and in turn, provide public recognition to award recipients based on their level of accomplishment. It is patterned after the prestigious Malcolm Baldrige National Quality Award administered by the U.S. Department of Commerce and enables all Oklahoma companies and organizations access to apply for the national award via a local, versus out-of-state sponsorship entity.
The Oklahoma Quality Foundation’s mission is to help Oklahoma organizations improve results and become more competitive through performance excellence. The Foundation achieves this by administering the annual Oklahoma Quality Awards and examiner training program; providing learning opportunities through the Sharing of Best Practices Speaker Series, which informs stakeholders of the benefits of continuous improvement and performance excellence.
The Oklahoma Quality Foundation’s vision is to be recognized as a major contributor to Oklahoma’s economic prosperity by promoting quality standards and achievements. To learn more about the Foundation, please visit www.oklahomaquality.com.
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